Warranty & Returns
Lucky for you, we hate fine print. There really isn’t any. Here’s everything you need to know about your warranty:
👉 Warranty only applies to the original owner.
👉 The warranty covers all physical damage to the cover, no matter how it happened. (If your covers are stained, that just means that they’re doing their job! Although stains can be minimized by cleaning up spills right away)
|PRODUCT LINE||WARRANTY PERIOD|
|ShieldTech Responder||2 Years|
|ShieldTech Service||4 Years|
If you have a warranty claim, flick an email to [email protected] with:
– A photo of the damage
– The affected part number
– Your original order #
From there, we’ll check it out and decide whether we’ll be replacing or repairing the piece.
If you change your mind, you’ve got 30 days from when your covers are delivered to return them!
If there’s an issue with the covers, shipping is on us & we’ll provide a return label. If it’s a matter of preference (color change, no longer need them, etc), shipping is on you & you can ship it back with USP, USPS, or FedEx.
165 Hwy 19 S
Vesta, MN 56292
You’ll need to make sure the covers you’re returning are in mint condition (not dirty, stained, no pet hair, etc) and reach out to us at [email protected] to get a return authorization. Return authorizations must be included in the box. If your return arrives in anything other than re-sellable condition, the returns team gets all riled up about it and ships it right back to you before we get a chance to refund you. Sorry for being so mean about it.